Return & Refund Policy

Returns

At Ni8 store, we strive to ensure your complete satisfaction with every purchase. If you’re not fully satisfied with your order, you may return items in accordance with our return policy.

• Eligibility: Returns are accepted for damaged products or Wrong products received,Items must be unused, in their original condition, and with all original tags and packaging intact.
• Non-Returnable Items: The following items are not eligible for return: [e.g., If item get good are non returnable].
• Return Process: To initiate a return, please contact our customer service team at [support@ni8store.com] for instructions. You will need to provide your order number and reason for the return.

2. Refunds

Once we receive and inspect the returned items, we will process your refund.

• Processing Time: Refunds are processed within [2-7] business days after the return is received. The refund will be issued to your original method of payment.
• Shipping Costs: Shipping costs are non-refundable. You are responsible for the return shipping fees, unless the return is due to an error on our part or a defective item.

3. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

4. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us at [support@ni8store.com] within [4] days of receipt. We will arrange for a replacement or refund, including any return shipping costs.

5. How to Contact Us

For any questions regarding returns, refunds, or exchanges, please reach out to our customer service team:

Ni8
Email: [support@ni8store.com]